# Oracle support delivers award-winning service

Oracle has a long history of industry recognition and a proven track record of providing a superior ownership experience. Learn more about [Oracle Premier Support](/content/support/premier/index.html) and [Oracle Customer Success Services](/content/customer-success/index.html).

**2008 to present**

ISO 9001:2015/TickITplus, ISO/IEC 20000-1:2018/TickITplus, and ISO-IEC 27001-2022/TickITplus Certified for Software Support Delivery from Global Customer Support Centers Worldwide. (2008-present)

**2015**

- My Oracle Support portal named a winner for Best Web Support Sites of 2015 (ASP)
- Customer Service Team of the Year in APAC (Asia-Pacific Stevie Awards)

**2014**

Innovation in Service Offer Development (TSIA)

**2013**

Innovation in the Delivery of Support Services (TSIA)

**2012**

- NorthFace ScoreBoard Award (Omega)
- Service Excellence in Customer Commitment (TSIA)

**2011**

- Excellence in Service Operations Certification—Taleo (TSIA)
- Service Excellence in Mission Critical Support Hardware (TSIA)

**2010**

- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)

**2009**

- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)

**2007**

- Best Knowledge Management Practices (SSPA)
- Best Onsite Service (SSPA)
- Best Value-Added Support (SSPA)
- Boeing Performance Excellence Award (Boeing Corporation)
- Services Industry Leader Award (SSPA)

**2006**

- J.D. Power and Associates Global Certification for Outstanding Customer Support
- Multivendor Support Champion Award (TSANet)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

**2005**

- Best Support Team in EMEA (Stevie Awards)
- Lifetime Achievement Award (SSPA)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

**2004**

- Best Customer Service Organization (Stevie International Business Awards)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

**2003**

WebSTAR Service Excellence Award (SSPA)

**2002**

STAR Award for Innovative Support (SSPA)