E-Business Suite Support | Oracle Menu
Oracle E-Business Suite Support
Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality while expanding the capabilities of existing features to support today’s evolving business models.
Read about Oracle’s commitment to Oracle E-Business Suite 12.2.
Oracle E-Business Suite Support key features
Our commitment to Oracle E-Business Suite continues
Oracle understands that your on-premises applications are critical to your success. With Oracle Applications Unlimited, you have trusted, secure, comprehensive support so that you can avoid the potential risks of third-party support E-Business Suite. We will continue offering Oracle Premier Support on the Continuous Innovation releases for on-premises applications through at least 2037, and we are committed to annually review whether to extend the Premier Support offering for an additional year.
E-Business Suite support documentation and how-tos
The Oracle Advisor webcasts bring you and Oracle experts together over a Zoom web conference, at no cost. Get information on support services, products, technologies, best practices, and more in a one-hour session.
Customer Success Services for E-Business Suite
If you are running Oracle E-Business Suite Release 12.1.3 and plan to upgrade to Oracle E-Business Suite Release 12.2, or move to Oracle SaaS, but didn’t complete the transition prior to January 1, 2022, you can use Oracle Market-Driven Support for Oracle E-Business Suite 12.1, offered by Oracle Customer Success Services (CSS), to bridge the support gap.
Oracle E-Business Suite and Oracle Applications Unlimited
Oracle Premier Support through at least 2037.
Oracle's commitment to continuous innovation
Our commitment includes support for both on-premises and in Oracle Cloud—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.
You get the same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.
No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.
Covered applications
Oracle E-Business Suite
Oracle Hyperion Enterprise Performance Management
Oracle's JD Edwards EnterpriseOne
Oracle's PeopleSoft
Oracle's Siebel
Infographic: Applications Unlimited (PDF)
Datasheet: Applications Unlimited and Premier Support (PDF)
Video: Oracle Applications Unlimited (0:57)
Benefits of Premier Support for Oracle E-Business Suite
Committed to customers
Maximize and expand your existing E-Business Suite 12.1 and 12.2 investment with a product roadmap and support that allow time for future planning.
Committed to products
Rely on our on-premises applications and support expertise to keep your business running efficiently.
Committed to innovation
Depend on Oracle to continue investing in Continuous Innovation releases.