Hyperion Support | Oracle

Hyperion Support

Gain the agility and insights you need to outperform in any market condition. Oracle Enterprise Performance Management (EPM) helps you model and plan across finance, HR, supply chain, and sales to drive better decisions while supporting a broad range of strategic, financial, and operational management processes.

Read about Oracle’s commitment to Hyperion

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Hyperion Support key features

Our commitment to Hyperion 11.2 continues

Oracle understands that your on-premises applications are critical to your success. With Oracle Applications Unlimited, you have trusted, secure, comprehensive support so that you can avoid the potential risks of third-party support for your Hyperion investment. We will continue offering Oracle Premier Support on the Continuous Innovation releases for on-premises applications through at least 2037, and we are committed to annually review whether to extend the Premier Support offering for an additional year.

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Hyperion support documentation and how-tos

The Oracle Advisor webcasts bring you and Oracle’s Hyperion experts together over a Zoom web conference, at no cost. Get information on support services, products, technologies, best practices, and more in a one-hour session.

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Hyperion training and certification

Flexible learning options to help you streamline the collection, consolidation, and reporting of financial results. Learn Oracle Hyperion from Oracle and enable your business to unlock new financial insights from large amounts of data and leverage technology to remain agile in volatile markets.

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Oracle Applications Unlimited and Hyperion Support

Oracle Premier Support through at least 2037.

Oracle's commitment to continuous innovation

Our commitment includes support for both on-premises and in Oracle Cloud—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.

You get the same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.

No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.

Covered applications

Oracle E-Business Suite

Oracle Hyperion Enterprise Performance Management

Oracle's JD Edwards EnterpriseOne

Oracle's PeopleSoft

Oracle's Siebel

Infographic: Applications Unlimited (PDF)

Datasheet: Applications Unlimited and Premier Support (PDF)

Video: Oracle Applications Unlimited (0:57)

Benefits of Premier Support for Hyperion EPM

Maximize and expand your existing Hyperion investment with a product roadmap and support that allow time for future planning.

Rely on our on-premises applications and support expertise to keep your business running efficiently.

Depend on Oracle to continue investing in Continuous Innovation releases.

Resources

Getting startedCustomer community

My Oracle Support Community

My Oracle Support Community is here to help you get the most out of Hyperion and My Oracle Support. Get access to a host of Oracle resources and exchange tips with a vibrant community of peers and Oracle experts.

Join the customer community