Premier Support for Software | Oracle
Oracle Premier Support for Software
Oracle Premier Support provides access to product updates and enhancements, as well as technical assistance and support resources to help you maintain your on-premises Oracle applications, database, and middleware products.
Get the most from your software investments
You've invested in Oracle software to make your business more efficient, cost-effective, risk-resistant, and competitive. Oracle Premier Support for Software helps you get maximum value from your investment.
Increased availability.
Premier Support includes 24/7 technical assistance from Oracle experts, priority service request handling, and remote diagnostics, as well as the latest software patches and supportability enhancements.
Product support expertise.
You’ll get ongoing access to the latest software performance improvements, product support news, and tips for configuration optimization.
More security. Less risk.
Protect your critical business software with Oracle security alerts and updates delivered in regularly scheduled Oracle critical patch updates, as well as Oracle Software Security Assurance for every phase of the product lifecycle.
Investment protection.
Simple, predictable, and flexible, Oracle’s Lifetime Support Policy lets you upgrade on your schedule, not ours.
My Oracle Support.
Oracle's support portal gives you access to our knowledge, community, and proven best practices. Search our extensive knowledgebase with more than 1 million resolutions. Leverage powerful proactive support tools including patch configuration recommendations.
Get more details on Premier Support for Software.
Oracle Applications Unlimited
Applications Unlimited is Oracle's commitment to continuous innovation while also providing a commitment to offer Oracle Premier Support through at least 2037.
Oracle's commitment to continuous innovation
Our commitment includes support for both on-premises and in Oracle Cloud—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.
You get the same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.
No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.
Covered applications
Oracle Hyperion Enterprise Performance Management
Oracle's JD Edwards EnterpriseOne